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Logo - ISLA Service Leaders Summit

With the Service Leaders Summit, ISLA provides Europe’s best forum for networking and the exchange among managers in service and spare parts intensive businesses. We bring together professionals from multiple industries: from Agricultural Equipment and Automotive, to Healthcare and Machinery, to Transportation Systems and White Goods. They all strive for the highest customer satisfaction and operational excellence. They all can learn from one another, because they all deal with similar challenges and issues — no matter in which industry they are in. ISLA’s major event series was launched in 2007 as Service & Logistics Summit , but renamed to Service Leaders Summit a few years ago, because we always see the full picture of service, beyond spare parts and logistics. As ISLA’s high-light event, the Service Leaders Summit is held in leading hotels either in vibrant cities or at scenic places out-of-town. To learn more about the conference, check out the videos covering the event in 2017 (Hamburg) and 2018 (Vienna) available at Vimeo.

Participants sitting in a conference room.

Upcoming Service Leader Summits

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Our members

CLAAS
Gorenje
Siemens Healthineers
STIHL
Hitachi Zosen Inova
Hellmann
Carousel Logistics
ABB
Koenig & Bauer
Caterpillar
Heidelberg
Dürr Group
GEA
Nordex
Katoen Natie
Crown
RATIONAL
Burckhardt Compression
Neovia Logistics
Tecan
LEMKEN
ATS Automation
Kverneland Group
DAF Trucks
Linde Material Handling
GF Machining Solutions
Applied Materials
Manitou Group
Philips
Jungheinrich
Gerhard Schubert
KraussMaffei
Rosenbauer
Normet
Bystronic
Wärtsilä
Syncron
DMG MORI
time:matters
HAVER & BOECKER
KSB
Festo
Arvato Supply Chain Solutions
TK Elevator
WEINIG
KARL STORZ
Plasser & Theurer
Liebherr
Komax
Palfinger
Bühler
BOMAG
Schindler
Alfen